Relationships Mapping and Visualisation Tool
An AI-powered solution that transforms unstructured interview data into a visual overview diagram by identifying relationships and interactions among participants, enabling quick detection of bottlenecks and improvement opportunities.
Challenge
Organisations looking to gain an in-depth understanding of their current processes and how value is delivered often conduct multiple interviews with employees across various teams. However, consolidating information from these interviews and creating a holistic diagram that facilitates the identification of bottlenecks and inefficiencies requires significant time.
This challenge is exacerbated for Consulting organisations, where multiple consultants conduct interviews, and the time needed to consolidate the information and present it to the client is often seen as an “additional cost” with no immediate value.
Understanding team interactions is crucial for organisations seeking to streamline and optimise their processes and structures. However, evaluating how value is currently delivered can often be both time-consuming and costly.
Solution
Our goal is to provide a tool that takes unstructured information collected during interviews, analyses it to identify participants and their interactions, and creates a holistic diagram of interactions across teams and tools.
Our solution, Relationships Mapping Visualiser, expedites the analysis and visualisation of entire processes by leveraging a text-generation AI model alongside tailored prompts specific to the use case. In addition, it follows a human-in-the-loop approach to mitigate any pitfalls of the AI. Users can edit the underlying data, such as team names and interactions, to ensure the diagram accurately reflects reality. They can also export the Mermaid code to directly edit the diagram in the Mermaid liver editor.
Additionally, a questionnaire guide has been created to help users conduct structured interviews and capture information in a format optimal for input into the tool.
My Role
As the Product Manager, I develop the application roadmap. I also serve as the AI and Technical Lead, driving the optimisation and customisation of the AI model. I work closely with a team of consultants to drive tool adoption and gather feedback, ensuring that the results remain accurate and consistently deliver value.
Results
From its initial implementation in small and medium-sized organisations, it has been observed that the tool can reduce the time required to assess a value delivery process by 15% and the time needed to create the interactions diagram by 80%.